An enterprise clinical business analyst analyzes and optimizes an organization's systems, strategies, and operations related to electronic health records. They work with stakeholders (clinical and non-clinical) to identify business needs, define goals, and design solutions that align with the organization's vision and mission. This role is central in supporting strategic decision-making, optimizing project selection, and ensuring alignment between IT projects and business objectives, ultimately leading to enhanced stakeholder satisfaction and improved IT efficiency. 

(U.S CITIZEN OR GC HOLDER ONLY) (REMOTE POSITION) 

• Act as a liaison between IT and other entities including business office, operations, transformation office, quality dept, vendors to understand business requirements related to Electronic Medical Records.
• Look into day-to-day usage of existing EMRs and identify pain points from a clinician perspective; provide recommendations for operational efficiencies, better patient safety, improved financials, interoperability, compliance, etc.
• Experience working with healthcare data and making better decisions leveraging data.
• Draw out complex business requirements using various channels leveraging design thinking principles.
• Familiar with Agile and Scrum methodology.
• Familiarity with establishing a BA practice including mentoring other BAs.
• Define key performance indicators (KPIs) to measure business value and the effectiveness of existing EMRs.
• Collaborate with cross-functional teams, including product management, development, and quality assurance, to ensure alignment and successful project delivery.
• Drive a culture of continuous improvement within the BA team, promoting best practices, automation, and various testing approaches to ensure consistency and high-quality deliverables.
• Work closely with the Quality Assurance team to implement stakeholder satisfaction surveys and use feedback to identify and prioritize areas for improvement.

• OTHER FUNCTIONS:
• Perform other duties as assigned.
• Maintain a comprehensive status report for all activities, providing regular updates and listing milestone accomplishments.

• STANDARD EXPECTATIONS:
• Comply with organizational policies, procedures, and performance improvement initiatives.
• Maintain confidentiality and adhere to industry policies regarding sensitive information.
• Communicate clearly and effectively with team members and stakeholders.
• Develop constructive and cooperative working relationships with others.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Maintain regular and predictable attendance.
• Performs scheduled ad-hoc and emergency tasks within the department's scope.

• Prior experience with at least one EMR – EPIC, Cerner, Allscripts, Wellsky, Netsmart etc. 

• Bachelor’s degree in business, Computer Science, Engineering, or a related field. 

• Minimum of 7 years of experience as a business analyst. 

• Proven experience in leading and managing multiple projects, both in waterfall and agile environments. 

• Strong analytical skills with the ability to make informed, strategic decisions. 

• Excellent communication and collaboration skills.  

• Familiarity with agile methodologies, including Scrum and Kanban. 

• We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.