Acadia Healthcare

Director of Outpatient Services

Job Locations US-GA-Norcross
Job ID
2025-63126
Category
Operations
Department Number
### FACILITY

Overview

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

 

Acadia Healthcare’s purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. 

 

 

As the Director of Outpatient Services, you will hold a pivotal role in overseeing the seamless operation and strategic direction of clinical support activities at our facility. With a primary focus on maintaining high standards of care, your responsibilities will encompass the comprehensive management of program goals, staff, resources, and equipment. Leveraging your substantial background in behavioral health, alongside at least two years in a managerial capacity, you will implement program objectives and timelines, oversee the budget, and enforce policies that enhance participant involvement and program efficacy. Additionally, your leadership will ensure compliance with critical standards and laws set by JCAHO, Medicare, and other regulatory bodies. This role requires a proactive, empathetic leader committed to nurturing a positive environment and driving continuous improvement in both patient care and staff performance.

Responsibilities

ESSENTIAL FUNCTIONS:

  • Plan and implement program goals, objectives, personnel, resources and equipment.
  • Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
  • Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility outpatient program.
  • Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
  • Develop and assist with the development and implementation of policies and procedures consistent with those of the hospital, to ensure efficient operation of the program.
  • Ensure that the unit maintains compliance with standards, laws and certification standards, including those established by JCAHO, Medicare and other regulatory agencies.
  • Supervise the maintenance of patient records to ensure required quality documentation and compliance with policies and procedures.
  • Make recommendations for, develop, and carry out improvements to the program to meet changing mission parameters and requirements.
  • Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Master’s Degree in a behavioral health field required
  • LPC or LCSW  required
  • Four or more years’ experience working in behavioral health.
  • Two or more years’ management experience required.

 

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

                                                                                                                                                           

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

 

 

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