Director Of Clinical Services Inpatient - ECU Health Behavioral Health Hospital

ECU Health Behavioral Health Hospital has established a state-of-the-art, two-story, 144-bed behavioral health hospital in Greenville, NC. This new facility will help meet the urgent need for accessible, high-quality psychiatric care in the region, expanding capacity to support patients with diverse mental health needs. Set to open in Summer 2025, the hospital—located just under a mile from ECUH Medical Center—will offer a full range of inpatient and intensive outpatient services. Additionally, it will host GME and residency programs in psychiatry and internal medicine for ECUH’s Brody School of Medicine, advancing medical education and training in behavioral health. Adults, seniors, children, and adolescents facing acute mental health challenges, including anxiety, depression, bipolar disorder, PTSD, and co-occurring disorders, will have access to specialized treatment and support at this center of excellence.

This is a  unique opportunity for an experienced behavioral health Director of Clinical Services to build and lead a cutting-edge hospital.

​Position Summary:
The Director of Clinical Services will oversee the clinical programs at ECU Health Behavioral Health Hospital a brand-new leading behavioral health facility. This position ensures the delivery of high-quality patient care, program development, and regulatory compliance. The Director is responsible for providing clinical leadership, managing staff, and aligning services with the hospital’s mission to treat patients with mental health and substance use disorders.

Key Responsibilities :
Leadership & Management

•  Provide strategic direction to clinical teams, including therapists, social workers, and other staff.
•  Oversee day-to-day clinical operations to ensure efficiency and collaboration between departments.
•  Promote a culture of accountability, continuous improvement, and patient-centered care.
•  Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care.
•  Engage collaboratively with corporate leadership and ensure alignment with organizational goal

 Program Development & Implementation:

• Develop, implement, and evaluate evidenced-based clinical programs to meet community needs.
  o Integrate evidence-based practices into treatment plans and ensure their alignment with hospital goals.
•  Lead initiatives to improve patient outcomes and satisfaction while optimizing resource use. 

Quality & Compliance:

•  Ensure compliance with federal, state, and local regulations, and accrediting bodies like Joint Commission and CMS.
•  Monitor clinical performance metrics and implement corrective actions as needed.
•  Oversee documentation and reporting to maintain accurate patient records.
•  Ensure safety and infection control requirements are met.

Staff Development & Supervision:

• Supervise, mentor, and support clinical staff, promoting professional growth and competency.
• Provide clinical supervision to clinical staff as needed, ensuring all clinical staff are trained on and consistently implement evidenced-based practices – including assessments, implementation of measurement-based care, and evidenced-based interventions
• Engage in regular fidelity monitoring of clinical programming and groups delivered by clinical staff to ensure alignment with evidenced-based practices and provide ongoing trainings when drift occurs
• Manage hiring, development, training, and performance management of staff to ensure effective operations.
• Conduct regular reviews of caseloads to optimize utilization of services.
• Provide training and oversight for staff, including CPR, de-escalation, and other required certifications.

 Collaboration & Communication:

• Work with hospital leadership to align clinical services with hospital-wide initiatives.
•  Work with hospital leadership to ensure alignment with corporate leadership and in alignment with organizational initiatives and values.
•  Serve as a liaison between clinical staff, administration, and external partners, fostering clear communication.
• Engage with community organizations and healthcare providers to enhance patient access to services.

Additional Responsibilities:

• Direct crisis intervention efforts and oversee case planning and care coordination.
• Maintain a limited caseload when necessary and provide onsite coverage for other programs.
• Develop operating policies and ensure alignment with regulatory requirements and standards of care.
• Recognize patient safety as a top priority and work to resolve complaints if needs are unmet.
• Participate in on-call rotation schedule as determined and required by facility.
• Support business development, engage with local community groups, participate in education events, and collaborate with referral sources to build and maintain strong relationships.
  

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Qualifications:

Education:

• Master's degree in social work, Psychology, Counseling, or a related field required.
• Licenses/Certifications: Current state licensure (LCSW, LPC, LMFT, or equivalent) required. CPR and de-escalation certification required (training available upon hire).

Experience:

• Minimum of 5-7 years of clinical leadership experience in behavioral health.
• Proven track record of program development, staff supervision, and operational oversight.
• Familiarity with regulatory standards (e.g., Joint Commission, CMS) and experience ensuring compliance.

Preferred Qualifications:

• Experience in an inpatient psychiatric or behavioral health hospital.
• Knowledge of performance improvement methodologies such as Lean or Six Sigma. Competitive salary

Total Reward Benefits include:

• Comprehensive medical,dental,and vision insurance
• 401(k) plan with company match
• Paid time off package including Personal days, Vacation, Sick, Holidays, and Extended Sick Leave 
• Opportunities for professional development and continuing education
• Competitive salary

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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