North Tampa Behavioral Health is a private inpatient psychiatric and substance abuse treatment facility located in Wesley Chapel, Florida. The center offers both inpatient and outpatient psychiatric and co-occurring treatment, including a Partial Hospitalization Program and an Intensive Outpatient Program for adults and seniors. They address a broad range of behavioral issues, including depression, substance abuse, anxiety disorders, bipolar disorder, post-traumatic stress disorder, and psychosis.

We are seeking for a Patient Account Representative who will be responsible for managing patient billing and account information, ensuring accurate billing, and maintaining patient satisfaction. This role involves working closely with various departments within the healthcare setting to resolve billing inquiries and issues.

Call and status outstanding claims with third party payors.

· Review claims issues and make corrections as needed and rebill.

· Utilize claims clearing house to review and correct claims. Resubmit electronically when available.

· Review explanation of benefits to ascertain that claim processed and paid correctly.

· Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.

· Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.

· Prorate patient accounts and monitor that balance due is in the correct financial class.

· Report an overview of the week to the BOD and participate in AR meetings.

· Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

· Assist financial counselors as needed.

· Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· High school diploma or equivalent required.

· Three or more years’ prior admissions and or collections experience in a hospital setting required.

· Psychiatric experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Not applicable

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHPILOT

#LI-NTBH