PURPOSE STATEMENT:

The Human Resources Coordinator CTC provides support to the Human Resources Department with a primary focus on providing HR support to the CTC clinics including, but not limited to, processing and updating employee information, new hire processing, providing basic information on employee benefits and leave of absence, record keeping, and remote training, as well as assisting in the coordination and implementation of numerous HR initiatives and programs.

ESSENTIAL FUNCTIONS:

1. Assists in the recruitment process by providing necessary documents to new hires and verifying all new employee paperwork and documentation.
2. Enters and maintains HRIS record preparation, updates, and reporting on all current employees and new hires, ensuring proper receipt of all records.
3. Processes employee status updates including but not limited to personal information changes, promotions, transfers, terminations, salary adjustments.
4. Ensures that background checks and drug tests, if applicable, are conducted on all new hires and other employees according to policy and procedure.
5. Verifies I-9 documentation and maintains current records according to Dept. of Homeland Security guidelines.
6. Conducts remote training for clinic leadership on HR related responsibilities.
7. Monitors new employee benefit enrollment.
8. Completes new hire check-ins for assigned Counselors.
9. Assists Clinic Directors providing performance review reminders and clinical license renewals.
10. Serves as liaison to clinic employees regarding new hire process, benefits enrollments/changes and general HR inquiries.
11. Performs front-end duties for payroll processing. Ensures accuracy and appropriate approvals are received.
12. Conducts routine audits of various payroll, HR or Benefits records/files to ensure accuracy and compliance.
13. Facilitates and monitors timely administration of performance evaluation process.
14. Provides Manager – HR Operations with routine status reports and advises him/her of any problems that may jeopardize the implementation of departmental objectives and any problems not being addressed adequately by management.
15. Responds to high volume of phone calls and e-mails. Answers general HR questions in a timely manner.  Refers inquiries to appropriate staff members within HR department as necessary.

1. Assists with responses to the unemployment vendor’s requests for Separation Information and Decision Appeals.
2. Assists HR in meeting deadlines regarding employment, benefits administration & employee relation issues.
3. Maintains general knowledge of applicable laws and regulations effecting HR functions by staying abreast of current HR principles, techniques and practices.

OTHER FUNCTIONS:

• Performs other duties as assigned.

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent; prefer some college or technical school coursework.
• Minimum 1-2 years of job-related experience; preferably in an HR Department with multi-site locations.
• Basic knowledge of Human Resources practices.
• HRIS systems experience; with emphasis on data entry and maintenance of electronic employee records.
• Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
• Knowledge of office administration procedures with the ability to operate most standard office equipment.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Exercises sound judgment in responding to HR inquiries; understands when to route inquiries to next level.
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the organization.
• English sufficient to provide and receive instructions/directions.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not Applicable

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

AHCORP

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