Join Ascension Saint Thomas Behavioral Health Hospital in Nashville, Tennessee, a leading provider of behavioral health services. We are actively seeking a Patient Account Representative to enhance our team of dedicated professionals. Renowned for offering care for adults and seniors, Ascension Saint Thomas strives to deliver empathetic, individualized treatment solutions. If you are passionate about contributing to a top-tier behavioral health facility and making a difference in the lives of those experiencing mental health challenges, we welcome you to apply.

*Full-Time Position: Monday-Friday 8am-5pm*

Ascension St. Thomas Behavioral Health provides a comprehensive benefits package for our team members. Current benefits include:

• Health Coverage: Comprehensive medical, dental, and vision insurance plans.
• Paid Time Off: Generous PTO policies to support work-life balance.
• Employee Perks: Enjoy discounts across a wide range of products and services through our Employee Discount Program.
• Support in Times of Need: Access to our Employee Disaster Assistance Program for unforeseen circumstances.
• Retirement Planning: Participate in the Acadia Healthcare 401(k) plan with robust investment options.
• Professional Development: Benefit from an excellent training program to enhance your skills.
• Career Advancement: Experience professional growth opportunities unparalleled in the industry, within a national network of hospitals and facilities.

ESSENTIAL FUNCTIONS:

• Call and status outstanding claims with third party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years’ prior admissions and or collections experience in a hospital setting required.
• Psychiatric experience preferred.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHPILOT

#LI-AST