Outpatient Opioid Treatment Program (OTP)

Seeking: Certified Recovery Specialist - CRS

Full-Time Hours: Monday - Friday 5 AM - 1:30 PM

Our Benefits: 

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Our Team:

Lebanon Comprehensive Treatment Center (CTC), located in Lebanon, PA, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our clinical team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder.

Your Job as a Care Manager:

The Care Manager assists the care management team in providing a seamless continuum of care.  They will maintain regular and constant communication with insurance companies, the finance department, treatment team members, patients and their families to increase quality and cost-effective outcomes. The Care Manager will assist patients in accessing medical, clinical, vocational and rehabilitative services as necessary.

Job Responsibilities:

• Provides assistance in seamless communication between the insurance companies by checking outcomes of percent clinical, concurrent reviews, doctor to doctor and denial results
• Provides assistance in seamless communication with the Finance Department on insurance status and insurance denials. Assists in prompt communication of discharge plans that is required by insurance companies.  Facilitates appropriate appeal process in cases of denial in collaboration with the guarantor and the Finance Department.  Able to copy insurance company’s request of patient medical records and send via fax or mail as instructed
• Able to assist the department in obtaining supplies and maintaining organization
• Provide excellent customer service via phone and in person. May also provide communication between the insurance companies, patients and families/guarantors when a denial status is received
• Provides communication with the Finance Department and treatment team on insurance denials and status. Facilitates appropriate appeal process, as determined by the insurance provider, in cases of denial in collaboration with patients, families/guarantors and the Finance Department
• Perform other duties as assigned.

Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility

Your Education, Skills and Qualifications:

• High School Diploma or GED equivalent required;
• Associate’s degree in social work, counseling, or related human services field from an accredited college or university preferred
• 1-2 years of experience working in behavioral health or addiction recovery setting preferred.
• Previous experience in case management and/or utilization review 

Licenses/Certifications: 

• Pennsylvania Certification Board (PCB) Certified Recovery Specialist

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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