PURPOSE STATEMENT

The Business Office Director provides Revenue Cycle direction and guidance to the Business Office.

ESSENTIAL FUNCTIONS

1. Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.
2. Provides training for all business office staff.  Assists with Intake and UR staff trainings in regards to patient demographic, insurance information, eligibility, and denials.
3. Monitor billing and collection processes and implement procedures to ensure timely submission and collections.
4. Monitor staff time, schedules, and time off requests.
5. Mentor and counsel staff.
6. Establish relationships with other hospital departments, payors, and vendors.
7. Prepare both verbal and written reports of financial activity for the CFO and Corporate as required. (daily, weekly, monthly, quarterly, etc.)
8. Maintain masterfiles in the patient accounting system.
9. Provides assistance and guidance when setting up new services.

PHYSICAL/MENTAL REQUIREMENTS:

• Must be able to perform essential functions listed on the job description, with or without reasonable accommodation.
• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Maintains regular and predictable attendance.
• Must be able to speak to medium sized audience with and without the use of a microphone.

• Must be able to use standard office equipment, including the telephone and computer keyboard.

• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 20 lbs.
• Occasionally walks on uneven surfaces.
• Ability to travel a minimum of 80% including flying and driving rental cars.
• To accommodate travel, must be able to transport own suitcases and computer estimated at 25 pounds. 

LICENSES/DESIGNATIONS/CERTIFICATIONS:

REQUIRED:     

PREFERRED: Bachelor’s Degree in business related field

SUPERVISORY REQUIREMENTS:

• N/A

WORK CONDITIONS/HOURS

Normal hours are 8 a.m. – 5 p.m., Monday – Friday.  However, schedules may vary in accordance with business necessity.  Typical office working conditions. 

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