PURPOSE STATEMENT: 

The Director of IT Operations - Networking will drive the transformation of enterprise networking, leveraging SD-WAN, SASE, and Zero Trust frameworks to deliver secure, scalable, and cloud-integrated connectivity. The role requires hands-on expertise in multi-cloud networking, automation, and AI-driven operations, with a focus on regulatory compliance and risk management. The successful candidate will drive innovation, mentor a high-performing team, and collaborate with executive leadership to shape the future of digital infrastructure. Advanced certifications and experience with vendor management, disaster recovery, and IoT/edge networking are highly desirable. 

This is an onsite role at our corporate headquarters in Franklin, TN, becoming hybrid after the first 90 days.

KEY RESPONSIBLITIES: 

• Strategic Leadership: 

• Develop and execute network strategies aligned with business objectives and digital enablement initiatives. 

• Foster a culture of innovation, diversity, and continuous improvement within the networking team. 

• Network Architecture & Operations: 

• Oversee the design, deployment, and maintenance of LAN/WAN, wireless, and cloud-based networks, including SD-WAN, SASE, and Zero Trust Frameworks 

• Ensure high availability, scalability, and security across all network layers, supporting hybrid and multi-cloud environments. 

• Technology Expertise: 

• Provide hands-on leadership and guidance in the use of advanced networking technologies: firewalls, switching, routing, wireless and SDWAN. 

• Evaluate emerging technologies and recommend adoption where appropriate. 

• Team Management: 

• Lead and mentor a team of network engineers and architects. 

• Foster a culture of innovation, accountability, and continuous learning. 

• Project and Vendor Management: 

• Lead complex network projects from planning through execution, ensuring timely delivery and budget adherence. 

• Manage relationships with major technology vendors (Cisco, Zscaler, Fortinet, Palo Alto, etc.) ensuring awareness and knowledge of current and future state, in alignment with internal roadmaps. 

• Monitoring & Optimization: 

• Implement tools and processes for proactive monitoring, troubleshooting, and performance tuning. 

• Drive continuous improvement through analytics and automation. 

• Compliance & Documentation: 

• Ensure network infrastructure complies with internal policies and external regulations. 

• Maintain accurate documentation of network configurations, standards, and procedures. 

OTHER FUNCTIONS:  

• Perform other duties as assigned. 

STANDARD EXPECTATIONS: 

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.  

• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. 

• Develops constructive and cooperative working relationships with others and maintains them over time. 

• Encourages and builds mutual trust, respect and cooperation among team members. 

• Maintains regular and predictable attendance.  

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• 10+ years of working experience and advanced proficiency in network engineering and in enterprise networking technologies. 

• 5+ years in a leadership role, managing teams and large-scale projects 

• Deep expertise in cloud networking (Azure, AWS, GCP) , SD-WAN, SASE, Zero Trust, and automation. 

• Strong background in project management including planning, execution and stakeholder communication. 

• Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. 

• Experience with privacy legislation (e.g. HIPAA) and regulatory compliance. 

• Exceptional communication, presentation and stakeholder management skills.  

• Advanced analytical, problem-solving, and decision-making abilities. Ability to act independently with minimal supervision. 

• Ability to build relationships and work well across functions. 

• Experience in a collaborative team environment, delegating workload and responsibilities. 

• Delegates tasks, responsibilities and authorities effectively. 

• Demonstrates superior judgment. 

• Demonstrates competence in key areas of management and leadership expertise including: relationship management, communication, staff direction and motivation, financial planning and control, quality management, risk management, and the achievement of targets. 

• Demonstrates a strong attention to detail. 

• Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled. 

• Develops and implements innovative and creative solutions to business problems. Encourages and expects others to think "outside the box" and not be limited by existing methods and procedures. 

• Communicates a “can-do” attitude and positive outlook, minimizing negative behaviors. 

• Demonstrates initiative and resourcefulness. 

• Establishes goals, monitors progress toward them, and ultimately achieves these goals. 

LICENSES/DESIGNATIONS/CERTIFICATIONS: 

• Not Applicable 

SUPERVISORY REQUIREMENTS:  

​​Supervises a team of employees​.