Yellow Rock Behavioral Health, located in Fayetteville, Arkansas, is a leading psychiatric residential treatment center for children and adolescents of all genders who are struggling with sexually maladaptive behaviors that have been compounded by mental health concerns such as depression, anxiety, and posttraumatic stress disorder. Our facility also offers an off-site group home for adolescent males, Ridgeview Group Home, which allows residents to slowly reintegrate into society with treatment that includes family, individual, and group therapies combined with life skills training.

PURPOSE STATEMENT: 

​Responsible for the admission and registration of incoming patients. 

​ESSENTIAL FUNCTIONS: 

• ​Greet and search new residents and those transporting patients upon arrival.  

• ​Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones. 

• ​Complete the paperwork necessary to admit the residents to the assigned program and explain forms prior to resident signing, notify the clinical lead of the resident's arrival, and escort the resident and documentation to the appropriate location within the facility. 

• ​Efficient and accurate completion of the admission process of residents and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.  

• ​Ensure all required resident information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.  

• ​Demonstrate a positive, empathetic, and professional attitude toward customers always.   

• ​When a resident's needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

• ​Demonstrate a sense of urgency related to the importance of resident safety and provide excellent customer service. 

• ​Ensure the well-being of residents and provide a positive, supportive, and structured environment. 

• ​Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.  

• ​Document timely, accurate, and appropriate clinical information in residents’ medical records and inpatient registration or other technology systems.  

• ​Assist in providing a safe, secure, clean and, comfortable environment for residents, significant others and, staff. 

• ​Interact routinely with residents, observe behaviors, and communicate significant observations to admissions staff.   

• ​Engage residents in activities and interactions designed to encourage the achievement of the treatment goals.  

• ​Assist incoming residents/family members with contraband searches, and itemizing belongings and valuables when needed. 

• ​Complete and maintain required documentation.   

• ​Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.   

• ​May provide transportation for the residents, or coordinate transportation with an appropriate staff member.  

• ​Recognize that resident safety is a top priority. 

• ​Data Entry 

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​OTHER FUNCTIONS:  

• ​Perform other functions and tasks as assigned. 

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​Bachelor’s degree is preferred; Social Services field is a plus.  

• ​One or more years’ experience in healthcare preferred. 

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 

• ​First aid may be required based on state or facility. 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT