Assistant Director, Central Business Office

Location: Franklin, TN

Our Mission

Acadia Healthcare’s purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation. 

We are looking for an onsite Assistant Director, Central Business Office in Franklin, TN.

About the Role

​Provide direction and guidance to the Business Office team and assists the Central Business Office Director with essential functions.

Compensation & Benefits

We value your expertise and dedication—and we invest in your success.

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

Key Responsibilities

• Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.
• Provides training for business office staff.  Assists with Intake and UR staff trainings in regard to patient demographic, insurance information, eligibility, and denials.
• Monitor billing and collection processes and implement procedures to ensure timely submission and collections.
• Monitor staff time, schedules, and time off requests.
• Mentor and counsel staff.
• Establish relationships with other hospital departments, payors, and vendors.
• Prepare both verbal and written reports of financial activity for the CFO and Corporate as required. (daily, weekly, monthly, quarterly, etc.)
• Maintain master files in the patient accounting system.
• Provide assistance and guidance when setting up new services
• ​Perform other functions and tasks as assigned

What You’ll Bring

• Bachelor’s degree in business related field preferred
• Minimum 5 years progressive successful Business Office Development experience in a healthcare setting
• Previous inpatient Behavioral healthcare experience highly preferred
• Previous experience with a proprietary healthcare system highly preferred
• Demonstrates strong Revenue Cycle technical skills
• Experience working with information technology and proficiency with software packages including Excel
• Demonstrated leadership ability
• Demonstrates excellent communication skills, both written and verbal
• Ability to think strategically and solve problems
• Ability to establish and maintain effective working relationships with facility and corporate staff
• Ability to lead with a high degree of emotional intelligence and ethics
• Ability to set priorities and expectations

Physical/Mental Requirements

• Must be able to perform essential functions listed on the job description, with or without reasonable accommodation
• Must be able to sit and stand, intermittent 8 to 10 hours a day
• Maintains regular and predictable attendance
• Must be able to speak to medium sized audience with and without the use of a microphone

• Must be able to use standard office equipment, including the telephone and computer keyboard

• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 20 lbs
• Occasionally walks on uneven surfaces
• Ability to travel a minimum of 80% including flying and driving rental cars
• To accommodate travel, must be able to transport own suitcases and computer estimated at 25 pounds

​

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. 

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHCORP

#LI-TB1