Business Office Director

Location: Onsite // Fayetteville, AR

Our Mission

Acadia Healthcare’s purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

About the Role

We’re seeking a dynamic onsite Business Office Director for our Vantage Point Behavioral Health facility.  This position will report to the CFO and be responsible for managing all aspects of billing and collecting patient accounts. This position provides direction to business office staff including Financial Counseling, Billing, Collections and Data Entry. Works closely with CFO to achieve facility goals for AR days and Collections.

About Vantage Point

Nestled in the heart of beautiful Northwest Arkansas for over 30 years, Vantage Point is the areas only full-service mental health facility with a complete continuum of psychiatric and behavioral health services for children, adults and seniors. Treatment is under the medical direction and supervision of our staff psychiatrists and administered by nurses, social workers, therapists, recreational specialists, special education teachers and a team of other caring mental health professionals.

Vantage Point of Northwest Arkansas offers a confidential, caring environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth that is monitored in a safe environment 24 hours a day 7 days a week.

Compensation & Benefits

We value your expertise and dedication—and we invest in your success.

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

Key Responsibilities 

•  Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.
• Establishes and maintains controls for all cash collected and posted in Patient Accounting system.
• Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Maintains effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Selects and monitors outside collection vendors engaged in the collection of Hospital receivables. Reviews and balances agency reports to hospital; system reports and approves agency invoices.
• Leads and provides operational directives for all Business office activities related to the claims management and collections of the hospital’s receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Reviews all statistical reports to monitor trends and determine operational deficiencies and implements corrective action plans as necessary

What You'll Bring

• Must have at least 3 years’ experience as a hospital business office director or manager
• HMS and financial counseling experience preferred
• Inpatient experience required
• Business Degree preferred
• Strong management and leadership experience required

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. 

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHCORP

#LI-TB1