Director, Product Management

Location: Onsite in Franklin, TN or Remote

About the Role

The Director of Product leads one or more products or platforms, driving strategy, roadmap, and delivery in partnership with engineering. This role ensures product stability, operational readiness, and continuous value realization.

Our Mission

Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

Compensation & Benefits

We value your expertise and dedication—and we invest in your success.

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

Essential Functions

• Own product strategy, roadmap, and prioritization 
• Drive feature discovery, refinement, and delivery readiness 
• Partner with engineering to ensure predictable delivery 
• Maintain oversight over production performance, incidents, SLAs
• Participate in RCA and ensure stability improvements
• Ensure clear requirements, user stories, and acceptance criteria 
• Lead cross-functional alignment with business owners and SMEs 
• Communicate roadmap, risks, and progress to leadership 
• Manage product budget and investments at the product level 
• Mentor Product Managers and Senior Product Managers 

Standard Expectations

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality
• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team
• Develops constructive and cooperative working relationships with others and maintains them over time
• Encourages and builds mutual trust, respect and cooperation among team members
• Maintains regular and predictable attendance

Education/Experience/Skills

• Bachelor’s degree in computer science/management information systems/engineering; or equivalent experience is REQUIRED
• Minimum of 8yr years’ experience of job-related progressive Application Systems experience is REQUIRED
• 2+ years of tech leadership experience in managing large enterprise systems of record applications and ecosystems, especially EMRs
• Strong experience building and transforming the people, processes, and technologies within an application function to product, business partnership, and agile excellence 
• Strong leadership experience in PoC’s, technical assessment of new technologies, and successful track of scaling immature software products 
• Strong product thinking and business/technology translation
• Roadmapping, prioritization, benefit/value articulation
• Understanding of platform architecture and system dependencies 
• Strong operational mindset (SLAs, incidents, root causes) 
• Data-driven decision-making
• Excellent stakeholder management and conflict resolution 

Supervisory Requirements

• Supervises a team of employees

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

AHCORP

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